CURRENT INSTALLATION INFORMATION

These notes concern the update to Windows 10 version 2004 in connection with a new imos iX 2019 installation or with the operation of older imos versions.

Issue 1: Update to Windows 10 Version 2004 with imos already installed

Due to a conflict with the dongle driver, the update to Windows 10 version 2004 may not be able to run completely. If you want to update to Windows 10 Version 2004 on a computer on which an imos version is already installed, please install the current dongle driver version 8.11 before updating:

download
06/18/2020 | exe | 20 MB
Download HASPUserSetup.exe
Sentinel Runtime Setup

Version 8.11.42480.60000

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Issue 2: New installation of imos iX 2019 SR2 on a computer with Windows 10 Version 2004

The full installation imos iX 2019 SR2 already contains a dongle driver compatible to Windows 10 version 2004.

Please note that imos versions older than iX 2019 SR2 do not support the latest Windows 10 version 2004.

If you have problems with the new installation of imos iX 2019 or the update of the Windows version 10 2004, the imos hotline will be glad to help you! You can reach the imos hotline Monday to Friday from 9 am to 5 pm via phone by +49 5221 100 and e-mail to hotline@imos3d.com.